Ratings & Reviews

Overall Rating

5(27 reviews)100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Jordan U. - |Recommended: Yes5 years of Bliss — I have been at Lakewood on the Trail approaching 5 years now. I love the staff here as they are friendly and always willing to answer questions. The facilities and surrounding property is always clean and well maintained. All of the neighbors here make you feel safe as there is always someone out and about when I am coming in at night or in the morning. Maintenance response times are incredible. They move so quickly they will have requests completed before you even have a chance to hit submit Well exaggeration, but it is super fast and they never leave a mess . I would recommend the property to anyone It honestly feels like home. Every time I have company they are blown away by how beautiful and homey the apartments feel. I would suggest they scale back on the amount of chlorine in the pools but otherwise I am happy.
submitted by Antoni R. - |Recommended: YesVery cozy — Pretty awesome place, maintenance is speedy and they do a good job. Residents could do a better job picking up after their pets. Would like it if the parking between buildings was changed, our building is behind two others and the only access to it requires you to walk between cars which can be troublesome when carrying things. Otherwise great experience, nice people, nice atmosphere.
submitted by Katherine G. - |Recommended: YesBeautiful place to live — Near a shopping district and the apartments are nice. Neighbors can be a bit loud even with walls between us.
submitted by Jordan S. - |Recommended: YesI love it — Such a great location and quiet community. The apartments are updated and the grounds are clean.
response from property -Hi Jordan, Thank you for sharing your feedback about Lakewood On The Trail. We hope you choose to make us your home for many years to come. Shanessa Powers Community Manager
submitted by Taylor A. - |Recommended: YesPoor communication — i have submitted several emails over the course of the 6 months i have lived here and have never once gotten a response. from noise complaints, online rent payment trouble, etc, no one has ever helped me.
response from property -Hi Taylor, Thank you for your feedback. We always strive to provide great customer service and it sounds like we have missed the mark. I would like to schedule a time to speak with you regarding your concerns. Please contact the leasing office at 214.828.1303 to let me know when you are available. Shanessa Powers Community Manager
submitted by Akina A. - |Recommended: YesLittle things here and there but... it's awesome. — The criteria asked about other things like parking and construction quality. I've seen newer and better renovations in the same price range but the Millcreek policy and staff make me feel so well taken care of it doesn't matter. I love how secluded, quiet and private the spaces feel. They're incredibly well taken care of. 30 days in, I'm really happy to be in this complex.
response from property -Hi Akina, Thank you for taking your time to give us the feedback on your positive experience here at Lakewood On The Trail. We are happy to hear that we have provided you with great customer service. Thank you for choosing to make us your new home! Shanessa Powers Community Manager
submitted by Vianey A. - |Recommended: YesIt's a nice place to live in — I would tell them that there are amenities on the property that make it attractive.
response from property -Hi Vaney, Thank you for providing us your feedback. We think they are pretty great too! Please do not hesitate to contact the leasing office at 214.828.1303 if you have any questions or concerns. Shanessa Powers Community Manager
submitted by Ana M. - |Recommended: YesLove living in Lakewood on the trail is a very quiet and peaceful community — that is a very quiet and peaceful community to live in , common areas are clean and well organized, is well located near white rock lake and convenient stores, neighbors are friendly and respectful, is pet friendly
response from property -Hi Ana, Thank you for taking your time to give us your feedback. We are happy to hear that you enjoy living here at Lakewood On The Trail. We agree that it is great to live so close to White Rock Lake! We look forward to your continued residency. Shanessa Powers Community Manager
submitted by Summer T. - |Recommended: YesGreat property — My only complaint about the property is being able to hear my upstairs neighbors walking, closing doors, going down the stairs, turning on appliances pipes ect, but since I am moving to an upstairs unit that won't be an issue anymore. Overall the property has been great.
response from property -Hi Summer, Thank you for your feedback. We are happy to hear that your living experience has been great. We look forward to your continued residency! Shanessa Powers Community Manager
submitted by Kaitlyn K. - |Recommended: YesSecluded quiet community — Safe, quiet community with all different kinds of ages and people. Parking is limited close to your unit most of the time but they have covered parking and keep the grounds mowed and clean, along with the pools and hot tub. Gym and community area with printer always has paper and is usually quiet. Really enjoy living here still after four months.
response from property -Hi Kaitlyn Thank you for giving us your feedback on your living experience at Lakewood On The Trail thus far. We are happy to hear that you are enjoying your home. If you need anything, please do not hesitate to contact us at 214,828.1303. Shanessa Powers Community Manager
submitted by Holly F. - |Recommended: YesQuiet with a location that can't be beat — I was transitioning from a house to an apartment so I had a lot of concerns over noise and neighborhood. It's very quiet, at pretty much all times of the day. The neighborhood can't be beat for an apartment complex. Pet friendly and well maintained apartments.
response from property -Hi Holly, We are happy to hear that you are enjoying your new home and neighborhood. We think it's pretty awesome too! If you need anything, please call us at 214.828.1303. Shanessa Powers Community Manager
submitted by Chelsea R. - |Recommended: YesEXCELLENT PLACE TO LIVE — BEAUTIFUL PROPERTY WITH A GREAT STAFF SO FRIENDLY AND HELPFUL AT ALL TIMES OF THE DAY AND NIGHT. PRIVATE AND QUIET BUT STILL A FUN VIBE MAINTENANCE IS TOP NOTCH AND THE FRONT DESK STAFF ARE ALWAYS INCREDIBLE.
response from property -Hi Chelsea Thank you for taking your time to give us your feedback. I will definitely pass this along to the team here at Lakewood On The Trail. If you need anything, please do not hesitate to reach out to us. Shanessa Powers Community Manager
submitted by Jeffrey F. - |Recommended: YesMaintenance men are the best — It’s nit bad. Quiet most times. The parking lots and curb appeal could use some work. I still would pick this over most apartments in the area.
response from property -Hi Jeffrey Thank you for your feedback. We are always to striving to make our community better, as I am sure you have notice the ongoing improvements that have taken place in the community. Thank you for continuing to make Lakewood on the Trail your home. Shanessa Powers Community Manager
submitted by Lisa A. - |Recommended: YesSo happy I moved here — Our neighborhood is the highlight. The property is well maintained and in the midst of renovation. Landscapers come every Thursday, maintenance crew are friendly and very responsive. The office staff warm and friendly and always willing to help. I'm always raving about Lakewood on the Trail.
response from property -Hi Lisa, Thank you for the kind words. We are so happy that we have been able to assist you and make your transition a smooth one. Thank you for choosing to call Lakewood On The Trail home! Shanessa Powers Community Manager
submitted by Kealee S. - |Recommended: YesLove this place and will continue to live here until we buy a house. — I highly recommend living here.
response from property -Hi Kealee, Thank you for your wonderful review. We are very happy to hear that you love calling Lakewood on the Trail home. We look forward to your continued residency. Shanessa Powers Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Lakewood on the Trail", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Lakewood on the Trail", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose