Ratings & Reviews

Overall Rating

4(36 reviews)97.2% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Kaylin R. - |Recommended: Yes1 year review — I have loved living at Lakewood on the Trail, so much that I just recently decided to renew for another 15 months. Parking can be tight sometimes depending on when you come home, but overall the open parking is convenient. I cannot hear any of my neighbors through the walls or anything like that. The only thing that I can say I dislike is how bad the grounds flood and get muddy when it rains, especially by my apartment. There is mud that doesn't seem to look so deep to where I have almost slipped and fell, but that is just the layout and i'm not sure anything can be done about that. I have loved living here, the quietness, I feel safe, and the remodels are just simply beautiful. I would highly recommend anyone to live here.
submitted by Iesha W. - |Recommended: YesHidden Oasis...This complex is a hidden jewel nestled in a nice and safe neighborhood — The Assistant Manager is very friendly, helpful, and you can tell she really cares. She was not too pushy but still sold the property. The staff overall is great I think the apartment complex has a lot of character to it.
submitted by Amy B. - |Recommended: YesNice place to live — Not too loud, convenient to many stores, overall a nice apartment complex
submitted by Alejandro F. - |Recommended: NoApartment Commodities not working well — Ever since i moved in the heater was busted. First it didn't turn on. When winter came again the heater wouldn't shut off. I had to submit more than 4 work orders for them to fix this so I had to constantly be turning it off and on thru the breaker. Apparently they still charge me full price for the month even though this was a constant issue that maintenance new.
submitted by Cathia A. - |Recommended: YesI love living here — I already have and will continue recommending Lakewood.
submitted by Aaron C. - |Recommended: YesFeels like home — Love the quiet and clean atmosphere. 0 BUGS, literally in my entire YEAR never saw a single one. The loft style apartments are cozy and modern, LOVE the location... I'll probably stick around here for another year or two
submitted by Regan H. - |Recommended: YesGreat — I would recommend this place in comparison to anyone seeking an above average apartment living experience. The maintenance is prompt to fix issues, management is easy to communicate with via email or face to face. The pest control is unbelievable in the best way it's always very quiet.
submitted by Melissa V. - |Recommended: YesThis place is awesome — I love Lakewood on the trail, I love the area and everyone is so nice and friendly here
submitted by John Y. - |Recommended: YesLocation and staff are great. — The location and staff are great for the price. The buildings are a little older, but they maintain them well. Anytime someone slams a door it causes the whole building to rattle.
submitted by Jordan U. - |Recommended: Yes5 years of Bliss — I have been at Lakewood on the Trail approaching 5 years now. I love the staff here as they are friendly and always willing to answer questions. The facilities and surrounding property is always clean and well maintained. All of the neighbors here make you feel safe as there is always someone out and about when I am coming in at night or in the morning. Maintenance response times are incredible. They move so quickly they will have requests completed before you even have a chance to hit submit Well exaggeration, but it is super fast and they never leave a mess . I would recommend the property to anyone It honestly feels like home. Every time I have company they are blown away by how beautiful and homey the apartments feel. I would suggest they scale back on the amount of chlorine in the pools but otherwise I am happy.
response from property -Hi Jordan, Thank you for taking your time to provide us feedback on how we are doing. I am glad that you are enjoying your home here at Lakewood On The Trail. We hope that you continue to make us your home! Shanessa Powers Community Manager
submitted by Antoni R. - |Recommended: YesVery cozy — Pretty awesome place, maintenance is speedy and they do a good job. Residents could do a better job picking up after their pets. Would like it if the parking between buildings was changed, our building is behind two others and the only access to it requires you to walk between cars which can be troublesome when carrying things. Otherwise great experience, nice people, nice atmosphere.
response from property -Hi Antoni, Thank you for your feedback. We are glad to hear that we are meeting your expectations. I will definitely pass this along to the team. We hope you continue to call us home. Shanessa Powers Community Manager
submitted by Katherine G. - |Recommended: YesBeautiful place to live — Near a shopping district and the apartments are nice. Neighbors can be a bit loud even with walls between us.
response from property -Hi Katherine, Thank you for taking your time to provide us your feedback. We agree that our location is pretty awesome. We look forward to your continued residency. Shanessa Powers Community Manager
submitted by Jordan S. - |Recommended: YesI love it — Such a great location and quiet community. The apartments are updated and the grounds are clean.
response from property -Hi Jordan, Thank you for sharing your feedback about Lakewood On The Trail. We hope you choose to make us your home for many years to come. Shanessa Powers Community Manager
submitted by Taylor A. - |Recommended: YesPoor communication — i have submitted several emails over the course of the 6 months i have lived here and have never once gotten a response. from noise complaints, online rent payment trouble, etc, no one has ever helped me.
response from property -Hi Taylor, Thank you for your feedback. We always strive to provide great customer service and it sounds like we have missed the mark. I would like to schedule a time to speak with you regarding your concerns. Please contact the leasing office at 214.828.1303 to let me know when you are available. Shanessa Powers Community Manager
submitted by Akina A. - |Recommended: YesLittle things here and there but... it's awesome. — The criteria asked about other things like parking and construction quality. I've seen newer and better renovations in the same price range but the Millcreek policy and staff make me feel so well taken care of it doesn't matter. I love how secluded, quiet and private the spaces feel. They're incredibly well taken care of. 30 days in, I'm really happy to be in this complex.
response from property -Hi Akina, Thank you for taking your time to give us the feedback on your positive experience here at Lakewood On The Trail. We are happy to hear that we have provided you with great customer service. Thank you for choosing to make us your new home! Shanessa Powers Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Lakewood on the Trail", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Lakewood on the Trail", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose