Ratings & Reviews

Overall Rating

4(62 reviews)91.9% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Colten H. - |Recommended: YesNice Quiet — Great community, tucked away in quiet, slow neighborhood. Close to downtown, but feels far enough away.
submitted by David F. - |Recommended: YesIm good — Im good
submitted by Melissa R. - |Recommended: YesGreat place to live — We love the quietness of Lakewood on the Trail. Hidden from the noise of the city and surrounded by White Rock Lake, Santa Fe Trail and the Lakewood neighborhood makes the perfect combination of a great place to live. 100 recommended
submitted by Emma R. - |Recommended: YesEverything is well taken care of and so clean — Great service, and everyone really goes out of their way to make it feel like home
submitted by Elizabeth M. - |Recommended: YesConvenient — Comfortable. Close to grocery, post office and good walking areas.
response from property -Elizabeth, Thank you for taking the time to share your positive experience at Lakewood on the Trail. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 214.828.1303 or stop by the office. Thank you again! Cassie D. Community Manager
submitted by Alexandria A. - |Recommended: YesGreat community — I love this apartment community, unique layouts at an affordable price. I feel very safe and comfortable living here
response from property -Thank you for the lovely review, Alexandria! Our team here is thrilled to hear that you are so pleased with your home at Lakewood on the Trail. You're always welcome to reach out to us, so please let us know if you ever need assistance. Cassie D. Community Manager
submitted by Chris K. - |Recommended: YesLakewood on the Trail- what a great leasing experience. I had the opportunity to work with Jerry during the lease process. He had everything outlined and organized. It was literally a painless process. Moving to a new location can be challenging, Jerry made it easy. During the process we had a chance to talk with Alicia too. She spoke to us about Lakewood and what it was like to be a resident. It was great to hear her thoughts on the wonderful living environment. Thanks Lakewood Team Looking forward to being a resident.
response from property -We're glad to hear that, Chris! Thanks so much for sharing your wonderful experiences with our team at Lakewood on the Trail! It's been lovely having you as a resident here. Please give us a call if you ever need anything! Thanks again! Cassie D. Community Manager
submitted by Richard M. - |Recommended: YesBeautiful Trees landscape, walking biking trails, parks, and friendly people — Its beautiful and in an excellent area. Everyone is so friendly and the staff are amazing and care.
response from property -Thanks so much, Richard! Your wonderful feedback is great to hear. Our team is striving to offer top-notch living experiences here at Lakewood on the Trail, so please give us a call if you ever need assistance. We're striving to provide only the best here! Thanks again! -Cassie D Community Manager
submitted by Anita C. - |Recommended: NoNice place with maintenance issues — I have lived here for a few years , mostly a good experience. I have problems with maintenance when things break down. My lights upstairs are not working , its been seven days without light and no has come to fix it. Disappointing for me since I love the location and apartment
response from property -Thank you for your review, Anita. After speaking with our Service Manager, he informed me that he was able to correct the light in your apartment. Please let us know if there is anything else we can do for you. We appreciate your residency! Cassie D. Community Manager
submitted by James B. - |Recommended: NoApathy — New resident and I’m not feeling it.
response from property -James, I am sorry to hear about your experience with our community. Please feel free to email me directly at cdickey@millcreekplaces.com with details regarding your feedback. I look forward to hearing from you and hope that we can help resolve any pending issues. Have a great day, Cassie D. Community Manager
submitted by Clay C. - |Recommended: YesQuick service and caring folks who run complex — I always get a quick response and their maintenance people are super fast and great. Everyone is very friendly too
response from property -We're glad to hear that, Clay! Thanks so much for sharing your wonderful experiences with our team at Lakewood on the Trail! It's been lovely having you as a resident here. Please give us a call if you ever need anything! Thanks again! -Cassie D. Community Manager
submitted by Ricardo C. - |Recommended: YesVery nice, quiet and well kept place. — A very beautiful complex, very conveniently placed in the city.
response from property -Hi there, Ricardo! We're glad to see your 5-star rating of Lakewood on the Trail. Please reach out if you ever need anything! Cassie D., Community Manager
submitted by Callie W. - |Recommended: YesLovely place to live — I've lived at Lakewood on the Trail for a little over a year now, and I am very happy with my home. The neighborhood is nice, I like that we're tucked away in a residential area away from the busy main streets. The location is excellent as well. 15 mins or so to downtown uptown and you don't have to get on a highway. The grounds are kept up really well, and maintenance is quick to attend to any issues. Neighbors are pretty good as well, not too noisy at least over on my side.
response from property -Hi Callie! We're glad to hear that you are enjoying your time at Lakewood on the Trail. Please give our office a call if you ever need assistance! Cassie D., Community Manager
submitted by Jessica A. - |Recommended: YesI just moved in so IDK — Filling this out because I don't know if it is required for me to finish my application process
submitted by Amanda - |Recommended: NoAfter living here for 5 years, but prob would not recommend Lakewood on the Trail. The current front office staff are non-responsive and it's virtually impossible to speak to the community manager previous office staff were great . They never answer the phones during open hours or respond to the texting system. There have been a number of security concerns in the past year-- multiple car hit and run, car theft, underage trespassers drinking smoking bringing pets in the pools but they haven't done anything to increase security. Signal 88 contracted security is never in sight so don't rely on them. For the premium rent residents pay, you'd think the office would actually do something. On the flip side, the location is great-- close to hotspots, santa fe trail but tucked away in a generally quiet neighborhood. The actual apartments are updated and bright however, these are old buildings so insulation isn't always the best. Maintenance has always been quick for me. Pet friendly.
response from property -Thank you for the feedback, Amanda. It'd be a pleasure chatting with you about your thoughts on improvement. Please send me an email at cdickey@millcreekplaces.com when you have a moment, or give the office a call at 214-828-1303. I look forward to hearing from you. -Cassie D., Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Lakewood on the Trail, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Lakewood on the Trail, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose