Ratings & Reviews

Overall Rating

4(49 reviews)93.9% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Jessica A. - |Recommended: YesI just moved in so IDK — Filling this out because I don't know if it is required for me to finish my application process
submitted by Amanda - |Recommended: NoAfter living here for 5 years, but prob would not recommend Lakewood on the Trail. The current front office staff are non-responsive and it's virtually impossible to speak to the community manager previous office staff were great . They never answer the phones during open hours or respond to the texting system. There have been a number of security concerns in the past year-- multiple car hit and run, car theft, underage trespassers drinking smoking bringing pets in the pools but they haven't done anything to increase security. Signal 88 contracted security is never in sight so don't rely on them. For the premium rent residents pay, you'd think the office would actually do something. On the flip side, the location is great-- close to hotspots, santa fe trail but tucked away in a generally quiet neighborhood. The actual apartments are updated and bright however, these are old buildings so insulation isn't always the best. Maintenance has always been quick for me. Pet friendly.
submitted by KAREN V. - |Recommended: YesExcellent — that is very quite and nice
submitted by Matthew L. - |Recommended: YesYay — Yay
response from property -Matthew, Thank you for leaving us this five-star review! Cassie - Community Manager
submitted by Evan K. - |Recommended: YesQuaint and Quiet Hidden Gem — I have had nothing but positive experiences in the time I have lived at Lakewood on the Trail. The management and leasing staff are warm and welcoming, eager to address any concern or question you may have. The maintenance crew are fantastic, hard working individuals who will go above and beyond to ensure your unit is just the way it should be. The neighborhood and general community is friendly and accepting of individuals from all walks of life.
response from property -Evan, Thank you for taking the time to leave us such a wonderful review. Here at Lakewood on the Trail, we strive to provide exceptional service to our residents and we are so happy to hear we delivered on this. I will be sure to share your comments with our team. Thank you again! Cassie - Community Manager
submitted by Mary P. - |Recommended: YesIt is very nice. — It is a safe place to live
response from property -Mary, Thank you for taking the time to leave us a five-star review! Cassie - Community Manager
submitted by Liz V. - |Recommended: YesThe new management is awesome and has a really attitude towards their residents. I love the location and I am happy that I have made this place my new home
response from property -Lix, We appreciate you taking the time to leave us a five-star review as well as your kind remarks. We look forward to seeing you enjoy the community soon. Cassie - Community Manager
submitted by Lindsay H. - |Recommended: YesOverall great place to live — Great area to live plus it is close to the trail. My only issue was maintenance getting done in a timely manner. The washing machine in my apartment broke shortly after I moved in and was not a quick fix.. The management at the apartment never gave me updates on when it would be fixed had to call every week . I spent time and money getting my laundry done somewhere else for 1 month.. They should have offered me an option to wash my clothes in vacant apartment. I had to suggest this and so then I did this for another month.. finally after two months of this it was fixed. Huge hassle I have never ever had happen in all my years of renting. Other than this issue I have had a great time living here.
response from property -Lindsay, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward seeing you at our next resident event. Cassie - Community Manager
submitted by Connor D. - |Recommended: NoDecent apartments if you don't have a better choice — These apartments have a decent location and look pretty nice on the outside, but the buildings feel a bit old and the complex overall isn't very safe or secure. If we were still paying the original price for our unit it wouldn't bee too bad, but they hiked the price up 100 a month and it's honestly not worth it anymore. Between constant requests for them to fix the AC and worrying about someone breaking into our car, we likely won't be staying another year.
response from property -Connor, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward seeing you at our next resident event. Cassie - Community Manager
submitted by Carlo P. - |Recommended: YesNice Quiet Place to Live — Great place, people are friendly and the grounds are kept nice and clean. The walls are on the thin side, when the water is running for my neighbor the sounds can be heard fully in my unit. I can only assume that they are subjected to the same noise when my shower is running. Other than that cant really complain about anything else.
response from property -Carlo, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward seeing you at our next resident event. Cassie - Community Manager
submitted by Holly F. - |Recommended: YesGood location — I’ve been here a year now and this is my experience. The location in Lakewood and the neighborhood is great. The units are nice inside and having big trees makes you feel like you’re not in the middle of the city. When it comes to communication with the leasing office I’ve had difficulty hearing back from them. I always have someone who takes detailed notes regarding the call, but I don’t hear back that often. I shouldn’t have to call multiple times for the same thing. The maintenance is handled in a timely manner.
response from property -Holly, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward seeing you at our next resident event. Cassie - Community Manager
submitted by Alisia F. - |Recommended: YesI love this Apartment — I really love living here with it being away from the loud city and is close to everything
response from property -Alisia, Thank you for taking the time to leave us this kind review. Cassie - Community Manager
submitted by Tyler J. - |Recommended: YesI love living in this area. — I do love where I am living. It's a great area and love my place.
response from property -Tyler, Thank you so much for your kind words! We are happy to hear you are enjoying Lakewood on the Trail. Cassie - Community Manager
submitted by Kaylin R. - |Recommended: Yes1 year review — I have loved living at Lakewood on the Trail, so much that I just recently decided to renew for another 15 months. Parking can be tight sometimes depending on when you come home, but overall the open parking is convenient. I cannot hear any of my neighbors through the walls or anything like that. The only thing that I can say I dislike is how bad the grounds flood and get muddy when it rains, especially by my apartment. There is mud that doesn't seem to look so deep to where I have almost slipped and fell, but that is just the layout and i'm not sure anything can be done about that. I have loved living here, the quietness, I feel safe, and the remodels are just simply beautiful. I would highly recommend anyone to live here.
response from property -Kaylin, Thank you for taking the time to share your positive experience at Lakewood on the Trail. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. Thank you again! Cassie - Community Manager
submitted by Iesha W. - |Recommended: YesHidden Oasis...This complex is a hidden jewel nestled in a nice and safe neighborhood — The Assistant Manager is very friendly, helpful, and you can tell she really cares. She was not too pushy but still sold the property. The staff overall is great I think the apartment complex has a lot of character to it.

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